Our sales conditions

Computer and personal freedom:

 

All the information communicated with the company Watercooling.fr and with the bank Crédit-Agricole through our site is exclusively intended to our use. We make a commitment to never reveal them. According to the law n° 78-17 of January 6th 1978, you have a right of access, modification, rectification and deletion of the data by contacting us by Email to Watercooling@watercooling.fr or by post to: Watercooling.fr, Le Garet, 42560 Boisset Saint-Priest.

 

Application:

These general conditions of uses and sales apply to all our sales of materials and services. The guaranty limits itself expressly and, to our choice, to the restauration or to the replace of parts recognized defective for us, hand of included work. The simple fact of placing us an order involves, of your part, the whole support on our general conditions of sales. The fact that we do not take advantage of the general conditions of sales, cannot be interpreted as a permanent renonciation to these latest ones. Placing an order: the orders engage us only after writtern confirm or after validation of the payment by our banking company and acceptance of the order by our firm. The contents of the order can only be the one which is specified at the acceptance of the order.

 

Shrinkage reserved for the private individuals:

In the conditions written in the article L121-16 of the consumption code and in case of remote sale, the buyer has a cooling-off period of 7 true days from the delivery of the order which will be paid off against the return of the delivered products. The buyer has to return the goods to their state and original packaging. The return of the goods is made at expenses, risks and dangers of the buyer (it is thus recommended to you to declare the value of the good and to sign an insurance covering this risks). If this deadline expires on Saturday, a Sunday or a banking day or day off, it is extended until the next first working day. However the law of retractation cannot be exercised in application of the article L121-20-2, in particular for: -the products of supply of the goods made according to the specifications of the consumer or sharply specialized, such as in particular, parts assembled at the request of the buyer, -the products which, because of their nature, cannot be forwarded or may deteriorate or expire quickly.

The professionals do not arrange this faculty of retractation.

Delivery:

The delivery is made through the post office.

 

Deadlines:

In case of delivery to professionals, the delivery is made at the address which the buyer indicated when he placed the order. The salesman makes a commitment to deliver him within 30 days maximum as from the day of the orderor the reception of the payment if he takes place. The delivery deadlines are given only as a rough guide and can give rise on no account to the cancellation of the order or to the request of damage interests in case of delay of for an event independent from our will.

 

Expenses:

The expenses of delivery are automatically adjusted according to the nature and to the weight of your order.

 

Reception:

Parcel are packed by our care in our warehouses and we commit to the fact that they are most effectively protected and to reach you in perfect state. If in spite of all these precautions the parcel reached you damaged, we recommend you, either to refuse it, or to express a spare opinion on it. It will be up to the buyer to prove any possible defects. The buyer will have to leave us quite facilitated to proceed to the observation of the possible defects to allow us to remedy it.

The buyer will refrain himself from any internal technical interventions on the material, from this clause applying all the more to a third party, he is illegally appointed by the buyer.

 

Risks:

The salesman support the risks of the transport until the delivery, which is to say until the physical delivery of the goods to the buyer indicated during the order or for his representative who accept it. By exception, the product travels at risks of the buyer, if this one is a professionnal. In case of average or of missing product, the buyer is free to notice and to utter reserves by extrajudicial document or by registered letter with acknowledgement of receipt with the carrier in 2 days after the reception of the goods.

 

Insurance:

All the products Watercooling.fr has a contractual insurance in case of loss or of deterioration and of an optional insurance up to a value of 1500 Euros.

 

After Sales Service:

In case of defective material, the buyer is invited to get in touch with our Afer Sales Service to indicate him the nature of the breakdown. After that, the Afer Sales Service will deliver a RMA (number of authorized return) in order to facilitate the return of the priducts and to improve the quality of our Afer Sales Service.

All the products returned to us have to contain a photocopy of the invoice, the number of RMA, as well as an explanation of the breakdown. The goods returned by the buyer are at his expense and to his responsability. We advise you to insure your shippings the value of your invoice and to send it with acknowledgement of receipt.

Be careful: any material must be sent back to us in its original packing.

Consequences:

SATISFIED OR PAID OFF. All our products are satisfied or paid off. If you were not satisfied with the delivered product, you have 7 days from the date of reception to send us back the products in their original packing. In case of return of goods, our company is held the refund of the paid sums, except from the expenses of return. In case of visible defect or of nonconformity of the product delivered duly noticed by us in the conditions planned by the present terms of sales, the buyer can obtain the free replacement or the refund of the product except from any compensation or damage interests.

 

The Products:

 

Order:

The articles realized following the prescription of the buyer, are neither refundable, exchangeable, excepted the damaged material under guarantee with the same reference.

 

Data Sheets:

Photos and data sheet of products are our exclusive property and are thus under the protection of the Copyright, they are only given to purely indicative securities and are not contractual.

Guaranty:

General:

Our products are guaranteed parts and hand of work during one year by return in our store following articles of the present general conditions of sale (except opposit mention indicated on the product data sheet). According to the article R.211-4 from the code of Consumption: "In contracts between professionals, on one hand, and on the other hand, of non professionals or consumers, the professionals cannot guarantee contractually the product to be delivered of the service to be returned without mentioning clearly that applies, in any case, the legal guarantee which obliges the professional salesman to the buyer against all the consequences of the damages or latent defects of the sold product or service to produce". Within the framework of a guarantee 1-year-old superior, the guarantee is executed by the manufacturer beyond the first year.

The complete configurations benefit from a guarantee of 2 years. The first year of guarantee is said on-site, which is to say that Watercooling.fr takes care of the collection and return of the PC by the customer. The second year of guarantee, the collection of the PC is the charge of Watercooling.fr, on the other hand, the expenses of return are charged to the customer.

The extension of extreme guarantee extends the guarantee of an additionnal year (3 years in total) as from the date of invoicing of the PC. Watercooling.fr takes care of the collection and return of the PC at the customer.

 

Extended:

The manufacturer defines freely his policy of guarantee. This guarantee limits itself expressly, and in our choice, in the restoration or in the replacement of parts recognized by us defective, hand of included work. The presentation of the invoice is indispensable during any invocation of the guarantee.

Products will necessarily have to be returned to our warehouse in their original package at the expense of the addressee.

Exclusion:

The damage and the defects by the natural wear either accidentally outside (wrong assembly, defective maintenance, overclocking, abnormal use...) or by a technical intervention of a third party are excluded from the guarantee.

Any material being physically damaged is not any more under guarantee (mother cards lined, snatches components, grilled or damaged PCU's, broken fans...). We cannot, be held responsible for the loss or the damage of your computing data. It is reminded that it is of the whole responsability of the buyer to make regular savings of your programmes and your data.

The guarantee will not be taken into account if the buyer is not up to date of his obligations to us, whatever the cause is.

Price:

The products are supplied in the current price list at the signing of the order. Prices are shown in Euros, all taxes included for metropolitan France and in Europe, except from Switerland and French Overseas Departements, for which the invoice is free of tax. Prices are net net price, packaging included, except from the special packaging charged in addition. Any tax, and other rights to be paid following the french law, are due to the buyer.

Invoicing:

Each delivery has its own invoice. The date of the invoice is at once the date of payability by the buyer as well as the date of the beginning of the warranty period.

Payment:

Our invoices are payable by the buyer according to the modalities specified on these last ones. By default, invoices must be settled when the order is placed.

Delay or Defect:

In case of delay in payment, we reserve the right to suspend or cancel the execution of all the current orders without prejudice of quite other way of action. Any sum not paid when due planned will give rise by rights and without preliminary formal request, contrary to article 1153 of the Civil Code in the payment of late-payment interest in the discount rate of the bank of France. In the day of the invoicing, increased by 5 (five) points. These interests will run in the daytime some term until the date of the payment. In case of non-payment, forty eight hours after a formal demand remained fruitless, the sale will be cancelled by rights and, we can ask, in emergency proceeding, for the return of the products without prejudice of quite other damage interest.

The resolution will concern not only the order but also any previous unpaid orders, delivered or not, payment or not. In every case who precede, the sums which would be due for the other deliveriesor for quite other causes, will become at once due if we opt for the resolution of the orders.

The buyer will have to send the money back which include all the expenses caused by the covering of the due sums including fees of the members of legal profession. In any case, no payment can be suspended, nor be the oject of a compensation without our preliminary written agreement.

 

Reserve and property:

Ownership of the sold article can only be made after the full payment of the price of it. In case the payment would not be made within the deadline mentioned on the invoices, we reserve the right to request the product and to take it back.

 

Demand:

In case of non-payment by the buyer, we would be able, without losing our right, to require, by registered letter with full ackowledgement of receipt, the return of the good at expenses and risks of the buyer. The buyer bears all the expenses du to the dispute, as well as possible legal and judicial expenses.

Allocation of jurisdiction:

All the orders placed in our site Watercooling.fr are governed by the french law. If the buyer is a professional, Saint Etienne's courts are only competent is case of disputes.